Customer Service: Help / FAQ

• Search our Frequently Asked Questions (FAQ)
• Contact Customer Service regarding Member Ticketing Orders
• House of Blues Presales
• Need to reach a House of Blues venue
• View our Employment Opportunities
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• Experience Gospel Brunch (menu, times, prices, reservation info.)
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House of Blues Presales

US - Member Ticketing & Visa Signature Member Ticketing Presales:

There is no presale password required to purchase tickets through HOB Member Ticketing. If tickets are no longer available through HOB Member Ticketing, please read the special announcement posted on the events purchase page on the HOB Member Ticketing site. The Special Announcement will provide HOB members with the correct password to be used to check availability through Ticketmaster.com

Please click here for instructions on how to purchase tickets through HOB Member Ticketing.

To create an HOB Member Ticketing account, go to our Sign In/Create an Account page.

Canadian Presales:

All presale information, links, and passwords are always available on our Presales page. This page is found by going to hob.com, clicking "Concerts + Events" and scrolling down to the "HOB PRESALES" banner.

Contact a venue

Please choose a state:

U.S.

California

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Colorado

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Florida

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Georgia

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Illinois

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Louisiana

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Nevada

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New Jersey

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Ohio

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South Carolina

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Texas

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Washington

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Canada

British Columbia

For all events in the province of British Columbia, please contact: wcanada.mt@hob.com

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Ontario

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For all other questions, contact Customer Service.