Customer Service: Help / FAQ
Can my tickets be mailed to me?
On the Shipping page of the checkout process you can select to have your tickets shipped to you. Shipping is only available in the continental U.S. and Canada. Customers in Alaska and Hawaii must pick up tickets at Will Call.
Shipping Cost
There is a $10 (US) fee to ship tickets within the United States. There is a CAD $18 fee to ship tickets within Canada.
Cross-Border Shipping
At this time, HOB Member Ticketing can not ship tickets across the U.S. - Canadian border. U.S. residents who purchase tickets to Canadian events must elect to pick up tickets at Will Call. Canadian residents who purchase tickets to U.S. events must elect to pick up tickets at Will Call.
Ticket Delivery
All Member Ticketing orders will be shipped via FedEx. Once your order has been processed, you will receive a shipping confirmation email that will provide you with a FedEx tracking number for your order.
