Customer Service: Help / FAQ
Is it safe to use my credit card online? How is my personal information secured?
The security of your member account and information describing your store.hob.com orders is very important to us.
Security of data during e-commerce transactions - store.hob.com uses advanced security methods (Secure Socket Layer [SSL] 128-bit encryption) on all pages transmitting private financial information, such as credit card numbers. The SSL protocol is designed to prevent eavesdropping, tampering or forgery. SSL ensures that your information is sent directly to store.hob.com and that only store.hob.com can decode it.
Physical security of equipment storing personally identifiable information - Access to computer equipment (servers) storing personally identifiable information is restricted to key authorized personnel. These personnel have access to this equipment only for administrative purposes.
Employee practices regarding security of personally identifiable information - Authorized personnel access users' information records for the sole purpose of system maintenance, answering customer service questions, and processing orders.
